Returns & Refunds Policy

quentinfabricate.com is committed to ensuring your satisfaction with every purchase you make on our website. If for any reason you are not completely satisfied with your DIY Crafting items, we offer a straightforward Return and Refund Policy to make your shopping experience worry-free.

For all returns, please contact us within 30 days of receiving your order by emailing [email protected]. We kindly ask that you provide your order number and the reason for the return in your email.

Here are the key points of our Return and Refund Policy:

• Returned items must be in their original condition, unused, and with all tags attached.
• We do not accept returns on personalized or custom-made items unless they are faulty.
• Returns must be requested within 30 days of receiving your order.
• Customers are responsible for the return shipping costs unless otherwise agreed upon.

Once we receive your return request and the item meets our return criteria, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase.

Missing Items or Damaged Products:

If your order arrives with missing items or if any of the products are damaged, please contact us immediately at [email protected] so we can resolve the issue swiftly and efficiently.

International Returns:

For international returns, please note that any customs duties, taxes, or fees incurred during the return process are the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of your items.

At quentinfabricate.com, we value our customers and strive to provide the best shopping experience possible. If you have any questions or concerns regarding our Return and Refund Policy, please dont hesitate to contact us. Your satisfaction is our top priority.